Domain Name And Internet Articles

Fuze Digital Solutions is First in Web Self-service Industry to Award Users for Contributing Relevant Support Content; Patent Application Has Been Fil

Las Vegas, Nevada (PRWEB) June 24, 2008 -- Fuze announced today at IQPCs Call Center Week in Las Vegas that they have filed a patent application for their new technology that facilitates, motivates and rewards people in a community for contributing content to a knowledgebase.

Customer support and web self-service software has evolved to take advantage of many new technologies known as web 2.0, such as online forums and Wikis. The Fuze innovation combines these and other content resources together and facilitates contributions made by community members. With the Fuze technology, the more relevant content a person contributes, then the more recognition or rewards they will receive.

Enterprises that support customers through a website or call centers will benefit from this breakthrough approach in self-service. In a addition to keeping knowledge content pertinent and useful based on real-world users, it also identifies and rewards specific subject matter expertise beyond the organization itself. This will ensure better quality support content that can be shared with internal stakeholders, call center agents, and customers through website FAQs and knowledge articles, email interactions, chat sessions and phone dialogs.

"Our new technology enables organizations to actively leverage the wisdom of their communities while still ensuring the content created has undergone sufficient reviews as warranted by who is using the content and how it's used." , said Chuck Van Court, President and founder of Fuze, "Protecting one's brand is a must, but so is leveraging the practical and collective insights of people actively using the content. Our new technology supports both of these important needs."

The technology will be available to Fuze knowledgebase customers in the 3rd quarter of 2008. A quick overview of Fuze's next generation knowledge base technology can be viewed at http://www.kb2dot0.com

About Fuze Digital Solutions

Bellevue, Washington -based Fuze Digital Solutions, LLC is an employee-owned company providing enterprise-grade customer care solutions backed by flexible and personalized support. The Fuze Suite enables companies to build and sustain customer loyalty by facilitating education, communication, and collaboration with customers during the support process. The Fuze Suite is a robust set of modules that are web-based and easy to manage, helping companies provide outstanding and consistent care across all support channels including website, chat, email and phone. Fuze customers include Fujitsu, Sutherland Group, CareerBuilder.com, SonicWall, Oregon Health Sciences University, NOAA, Midway Games, Turbine, 17-AAA clubs and over 50 financial institutions including Lockheed Credit Union. For more information, call (425) 649-1246 or visit online at www.fuze.com.

Media Contact

Jean Van Court

Fuze Digital Solutions

425-649-1246

###

Other Article Sites

findabook.com  moneycd.info  a-mortgage.info   about-lemon-laws.info  aboutstudentloans.info
all-about-publishing.info  auctions-articles.info  bestcollege-university.com  bestispconnection.com
biblefolder.com  blogger-website.com  books-used.info  brokers-guide.info  buywindows.info  cable-dsl.info
career-miner.com  carpel-tunnel.info  cashinaflash.info  cashloanreviews.info  casinobell.com  chat-house.info
clearmycredit.info  collegeloantips.info  crones.info  depression-articles.info   dirnic.net  dishguides.info
divers-below.com  expodog.info   financewizz.com  fire-insurance.info  getgood.info  handleit.net   it-idea.info
health-supplies.info  hosting-right.com  insidealert.com  insurance-facts.info  jobs-employment.info
justgood.info  lookgold.net   lowcost-travel.info  money-source.info  myhostzone.info  numisblog.com
peoplesearchfinder.info  pr-articles.info  realeas.com   refinancing-guides.info  spyware-remove.info
telelot.info  the-law.info   toppaid.info  travel-deals.info  travelcorrect.com  wedding-guide-site.com
your-blog.info  your-credit.info

MORE ARTICLES:

Domain Name Promotion And Web Site Design/SEO
If you do not have one million dollars in your pocket, you might find reading what I have to say worth a moment of your time.

Domains: Buying an Existing Domain Name Vs a New Domain Name
No one can deny that the Internet is here to stay and that businesses who do not embrace the internet are going to struggle in the coming years. With the Internet and Search Engines reaching a new level of maturity, I have noticed in their rankings that they are beginning to put more and more weight on the age of the domain in their index and because of this we have now reached a crossroad for many businesses to evaluate whether they are better off buying an existing domain versus registering a brand new domain. But Buyer Beware!

Making Your Expired Domain an Enduring Income Creator - Creating the Magic of Expired Domain Gains
Your expired domains could be the treasure house of unlimited and continuous internet wealth that eventually may create amazing expired domain gains An expired domain is also a future and potential weapon capable of setting up an online money making machine

Turning Your Expired Domain Into a Profit Making Machine-Domain Parking Ideas
It is so common to see a registrar?s parking page cropping up in your browser window, when you type in a domain name to check what is on the site In fact, it could be a sheer wastage of what is possibly a good expired domain name

Having a Domain Name And Web Site Gives Your Business The Key To The Door
Just like all things in life, the ways to run a business are rapidly changing and evolving. The potential involved with having a domain name/web site is staggering to say the least.

Using Expired Domain Software To Grab An Excellent Expired Domain Name
In practice, grabbing a good expired domain name is a cumbersome and difficult exercise. Grabbing an excellent expired domain name not only needs an extra effort but also a quick reflex and lightening action to beat the online competition. To make things easier and to quickly find expired domains, you will need to find a way or method that helps grow in the expired domain name business. In this regard, good and efficient expired domain software comes very practical and handy. A piece of expired domain software is also a useful tool that can provide you that extra edge to your business efforts.

3 Steps to Used Expired Domain Names and Deleted Domains
Have ever searched your favorite search engine for "expired domain", "domain names", and / or "deleted domains names"? Well, if you have recently been scouring the internet for good used domain names, then this idea may help. By following a few simple directions you will soon be on your way to domain

Domain Name Investment Pays - Says Domain Name Expert John Motson in His New Book
"Domaining Manifesto" a new book by John Motson, professional domainer and author of DnXpert.com, reveals key strategies to register, manage, negotiate, buy, sell, protect and monetize internet domain names.

First Australian Web Site to Auction ".au" Domain Names
After the recent auDA (au Domain Administration) decision to allow the sale, purchase and trade of ".au" domain names, the anticipated .au property boom has begun. The need for a well structured, affordable venue, advertising domain names for sale in Australia, has been realised by the creation of the Domain Shed Web site Domainshed (http://www.domainshed.com.au)

Create Domain Names - Finding and Choosing Domain Names that Work
You've seen them.

Internet Domain Registration - Establishing and Transferring Your Domain Name
If you're in business, one of the most important things to you may be your ability to establish an internet presence. Operating some type of functional web site for your business helps your customers find you, can present additional marketing opportunities through e-commerce, and offers advertising opportunities that you can not get elsewhere.

Learning More About Expired Web Domain Expiry And Deletion Patterns
Why is it important to learn more about expired web domain expiry & deletion pattern Read on to find out more

Domain Names 101 - A Dummies Guide to Choosing Great Domain Names
When it comes to choosing your domain name, do not allow yourself to get stressed out or worry over choosing the perfect domain name that will make your website a success. When it comes down to it, there are several things you can do to ensure you choose the best type of domain for your business, and after that any number of domain names will work effectively for you.

General Pointers And Precautions Of Buying An Expired Web Domain
As every transaction that involves the transfer of an expired web domain is unique and special, it is quite difficult and strenuous to provide a list of advisories and precautions that can help novice expired domain name investors. Here are some common pointers and precautions that provide an air of safety and security while dealing with expired web domain.